Frequently Asked Questions

Bowflex® SelectTech® Dumbbells are very easy to use. No assembly needed and they can be adjusted simply by turning the dials to the desired weight on each side. The mechanism does the rest.

Simply turn each adjustment knob to the number reflecting the desired weight. You will know you have fully and correctly selected the number when you feel the adjustment knob settle into a notch and you hear a clicking noise. If you have not fully selected the desired weight and the knob is in between, it will lock and you will not be able to remove it.

Covered with a unique injection-molded plastic, Bowflex® SelectTech® Dumbbells won't clank and clatter when they are set down. The cover also keeps weights from scratching floors or other surfaces they might touch. And no matter how sweaty the workout gets, they are protected from corrosive rust.

The plates are made from Cold rolled sheet steel covered with an ABS plastic cover.

Bowflex® SelectTech® Dumbbells are a compact unit that replaces an entire set of dumbbells saving a tremendous amount of space in your home. The locking mechanism sets it apart from other adjustable dumbbells by locking in properly positioned weight plates so they won't separate from the handle. The sleek, smooth design enhances your workout area.

Absolutely. With the SelectTech® 552 Dumbbells, the weight can be adjusted from 5 to 52.5 lbs. (2.26 to 23.7 kg) in 2.5 lb (1.13 kg) increments. From 5 to 25 lbs (2.26 to 9.03 kg) in 2.5 lb (1.13 kg) increments, and from 25 to 52.5 lbs (11.3 to 23.7 kg) in 5 lb (2.26 kg) increments making it versatile enough for strength trainers of all abilities. The SelectTech® 1090 Dumbbells can be adjusted from 10 to 90 lbs (4.5 to 40.8 kg) in 5 lb (2.26 kg) increments for anyone looking for a more intense workout.

The leftover weight plates remain in the base. The handle only picks up those weights that add up to the selected weight, and the dials must be set securely in order to remove the handle from the base.

Bowflex® SelectTech® Dumbbells provides the unique option of offset weight selection. Offset weight selection involves using a different weight setting on one side of the dumbbell relative to the other, assisting in supination and pronation of the wrist and forearm. During offset weight selection, the combination of weight plates selected will not be the same on both sides of the dumbbell, so it must be returned to the base in the same orientation that it was removed.

The Bowflex® SelectTech® Dumbbell Stand is optional; however, it is recommended. The stand provides correct positioning when lifting the weights to help avoid back injury.

No. The dumbbell handle and weight plates are symmetrical. As long as the weight is set equally on both sides of the dumbbell, you can return it to the base in either direction.

Return the dumbbell in a vertical motion, perpendicular to the base. Do not tilt or move it laterally. It will fit smoothly back into the base.

Absolutely. Bowflex® SelectTech® Dumbbells allow you to work your entire body: biceps, shoulders, core and legs. Click here to see a complete list of exercises.

If you have questions, please contact our Bowflex® Customer Service department by:

• Sending an e-mail to canadacustomerservice@nautilus.com.
• Calling us toll free at (866)-382-3091.
• Sending a written request to the following address:


Nautilus, Inc.
Customer Care
16400 SE Nautilus Drive
Vancouver, WA 98683

If you wish to contact the Bowflex.com Webmaster, please send an e-mail to webmaster@bowflex.com.

Your order begins processing as soon as you click the "Submit" button. After submission, it may be possible to cancel your order by calling us directly. Once inventory has been allocated to your order, it cannot be canceled. IMPORTANT: Any attempts to cancel your order after it moves into the shipping process does not guarantee the order will not be shipped.

If you change your mind about the order or we are unable to stop your order, you can return any unwanted items in accordance with our return policy.

At BowflexSelectTech.ca you may use the following payment methods:

• Bowflex™ Credit Card**
• American Express
• MasterCard
• Visa
• Cheque¥

Or, apply for a Bowflex™ Credit Card online. To learn more about applying for online financing with low monthly payments*, click here.

Yes. When you place an order online at BowflexSelectTech.ca we do everything possible to ensure your order is safe and secure. We endeavor to use industry-standard encryption technologies when transferring and receiving data exchanged through secure portions of our web site. All financial data collected when you make a purchase through the site is encrypted using Verisign encryption technology and all transmissions between our secured server and our corporate computer systems are done through private networks, rather than through the Internet. We also have reasonable security measures in place to protect against loss, misuse and alteration of your information under our control. You should be aware, however, that any communication via the Internet and security measures in connection with such communication is not failsafe, and there is always a possibility that data may be lost or intercepted by unauthorized parties during such transmission or after receipt.

For more information, please click here to view our privacy policy.

Your Bowflex™ Credit Card is issued by HSBC. Please call 1-800-463-9506 to contact HSBC.

In some instances, Nautilus may need to ship your product from a facility in the United States. If this is the case, then you may be required to pay customs fees or taxes before the product can be delivered. Nautilus is not liable for any cost or delays associated with these charges; they are the sole responsibility of the recipient. Should you have questions about customs fees or taxes, please contact your local customs office for additional information.

Click here to download assembly and owner's manuals for Bowflex products.

Bowflex® SelectTech® dumbbells are warranted to the original purchaser. Bowflex® SelectTech® dumbbells limited warranties cover all defects in material or workmanship but do not cover commercial use or misuse by the consumer. Click here for more information on our consumer warranty policy.